Privacy Policy

Introduction

grandorvexqantiluxa.top B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at grandorvexqantiluxa.top or use our services.

This policy applies to all personal data we process about you in connection with our construction equipment fleet management services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Data Controller Information

The data controller responsible for your personal information is grandorvexqantiluxa.top B.V., a company registered in the Netherlands with registration number KvK85697421, located at Berkenlaan 77, 3598 FY Utrecht, Netherlands.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected] or call us at +31 307318010.

Data We Collect

The data we collect includes personal information that you provide directly to us and information that is automatically collected when you visit our website. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and postal address when you contact us or request our services
• Communication Data: Records of your communications with us, including emails, phone calls, and messages sent through our contact forms
• Technical Data: IP address, browser type, device information, operating system, and website usage data collected through cookies and similar technologies
• Marketing Data: Your preferences for receiving marketing communications and information about our services
• Business Information: Details about your construction business and fleet management requirements when you engage our services

How We Use Your Information

We use your personal data for legitimate business purposes and as necessary to provide our construction equipment fleet management services. How we use your information depends on the legal basis for processing, which includes:

• Service Provision: To provide consultation and fleet management guidance services, respond to your enquiries, and fulfil our contractual obligations
• Communication: To communicate with you about our services, send updates, and respond to your questions or requests
• Business Operations: To manage our business operations, maintain records, and ensure the security of our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: With your consent, to send you marketing communications about our services and industry insights
• Website Improvement: To analyse website usage and improve our online services and user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies for website performance measurement, functional cookies for storing preferences, and marketing cookies for advertising purposes.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our clients or others
• Business Transfers: In connection with any merger, acquisition, or sale of company assets

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Our data retention periods vary depending on the type of information:

• Contact Information: Retained for up to 7 years after our last interaction or as required for business records
• Service Records: Maintained for the duration of our business relationship and up to 7 years thereafter for legal and tax purposes
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications
• Website Analytics: Typically retained for 26 months in accordance with analytics service providers' policies

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have several rights regarding your personal data:

• Right of Access: Request confirmation of whether we process your personal data and obtain a copy of your data
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your personal data
• Right to Data Portability: Receive your personal data in a structured, machine-readable format
• Right to Object: Object to the processing of your personal data for direct marketing or legitimate interests
• Right to Withdraw Consent: Withdraw your consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards.

International Data Transfers

We primarily process personal data within the European Economic Area (EEA). If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).